Privacy Policy
Effective Date: July 30, 2026
Last Updated: July 30, 2026
HAPPY-FM (“HAPPY-FM,” “we,” “us,” or “our”) is an internet radio station based in Asheville, North Carolina. We respect your privacy and are committed to protecting the personal information you provide when visiting our website, listening to our station, entering contests, contacting us, subscribing to communications, or using any other HAPPY-FM service.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.
1. Scope of This Privacy Policy
This Privacy Policy applies to:
- The HAPPY-FM website at www.happyfm.net
- HAPPY-FM’s internet radio stream and web player
- Mobile-friendly versions of our website
- Contact forms, song-request forms, surveys, contests, and promotions
- Email newsletters and text-message programs, when offered
- Other digital services that link to this Privacy Policy
This policy does not apply to third-party websites, applications, social-media platforms, streaming directories, or services that maintain their own privacy policies.
2. Information We May Collect
The information we collect depends on how you interact with HAPPY-FM.
Information You Provide
You may voluntarily provide information such as:
- Your name
- Email address
- Mailing address
- Telephone number
- Date of birth or age-verification information
- Song requests, dedications, comments, and messages
- Contest or promotion entries
- Survey responses
- Advertising or sponsorship inquiries
- Information submitted when contacting our staff or on-air personalities
- Any other information you choose to provide
Please do not submit sensitive personal information through general contact forms, song-request forms, or social-media messages.
Information Collected Automatically
When you visit our website or listen through our online player, we and our service providers may automatically collect certain technical information, including:
- Internet Protocol address
- Browser type and version
- Device type and operating system
- Approximate geographic location derived from an IP address
- Referring website or source
- Pages visited and features used
- Date, time, and duration of visits
- Stream connection and listening-session information
- Player activity, including play, pause, and connection events
- Cookie identifiers and similar online identifiers
- General website-performance and diagnostic information
This information helps us operate the station, understand audience activity, maintain security, troubleshoot technical issues, and improve our programming and website.
Information From Third Parties
We may receive information from third-party services such as:
- Internet radio hosting and streaming providers
- Website hosting companies
- Analytics providers
- Advertising and sponsorship platforms
- Social-media platforms
- Contest and promotion providers
- Email or text-message service providers
- Payment processors
- Publicly available sources
The information available to us depends on your settings and the privacy practices of those third parties.
3. How We Use Information
HAPPY-FM may use collected information to:
- Provide and maintain our internet radio stream
- Operate and improve our website and online player
- Respond to questions, comments, song requests, and dedications
- Process contest, giveaway, or promotion entries
- Contact winners and deliver prizes
- Send station news, programming updates, newsletters, or promotional messages
- Manage listener accounts or memberships, when offered
- Process advertising, sponsorship, or business inquiries
- Analyze website traffic and general listening trends
- Personalize website content and promotions
- Detect fraud, abuse, unauthorized access, or technical problems
- Enforce our terms, contest rules, and other policies
- Protect the rights, safety, and property of HAPPY-FM, our listeners, and others
- Comply with legal and regulatory obligations
- Carry out any other purpose disclosed when information is collected
4. Cookies and Similar Technologies
HAPPY-FM and its service providers may use cookies, pixels, local storage, software development kits, and similar technologies.
These technologies may be used to:
- Keep the website and audio player working properly
- Remember preferences
- Measure website and streaming activity
- Understand how visitors find and use our services
- Detect security problems
- Support advertising and promotional campaigns
- Limit repeated advertisements
- Measure the effectiveness of station promotions
You can usually manage cookies through your browser settings. Blocking certain cookies may prevent parts of the website, stream, or audio player from functioning correctly.
Where legally required, HAPPY-FM may provide a cookie-consent tool allowing visitors to accept or reject certain nonessential cookies.
5. Analytics and Audience Measurement
We may use analytics and audience-measurement providers to better understand website visits, listener activity, device information, traffic sources, and general engagement.
These providers may collect information through cookies and similar technologies. Information collected by an analytics provider is governed by that provider’s privacy policy and contractual obligations.
HAPPY-FM should list its primary analytics providers here:
- [INSERT ANALYTICS PROVIDER, SUCH AS GOOGLE ANALYTICS, OR DELETE THIS ITEM]
- [INSERT STREAMING OR AUDIENCE-MEASUREMENT PROVIDER]
6. Advertising
HAPPY-FM may display, stream, or deliver advertisements from local sponsors, advertising networks, programmatic advertising platforms, or other third parties.
Advertising providers may use cookies or similar technologies to:
- Deliver advertisements
- Measure advertisement performance
- Estimate audience size
- Prevent excessive repetition
- Personalize advertisements where permitted
- Detect invalid traffic or fraudulent activity
HAPPY-FM does not control every technology used by third-party advertising providers. You should review the privacy settings and policies offered by those providers.
HAPPY-FM does not sell personal information for money. If HAPPY-FM later participates in data-sharing activities legally defined as a “sale,” “sharing,” or targeted advertising, we will provide any notices and opt-out options required by applicable law.
7. Internet Radio Streaming
Our internet radio stream may be provided through a third-party streaming or hosting company. When you listen, the streaming provider may process information such as your IP address, device information, connection time, approximate location, and listening-session activity.
HAPPY-FM may receive aggregated audience reports or limited listener information from the streaming provider. The provider may also maintain its own privacy policy governing its collection and use of information.
Streaming provider: [INSERT STREAMING PROVIDER]
8. Contests, Giveaways, and Promotions
When you enter a HAPPY-FM contest, giveaway, or promotion, we may collect information necessary to administer the promotion, confirm eligibility, contact winners, deliver prizes, and comply with legal requirements.
Information collected may include your name, email address, telephone number, mailing address, date of birth, and other eligibility information.
Additional rules or privacy notices may apply to individual contests. Information may be shared with promotion partners, prize providers, delivery companies, or sponsors when reasonably necessary to administer the promotion.
We will not require a winner to provide sensitive information through an unsecured public message or social-media comment.
9. Email and Text Communications
You may voluntarily subscribe to receive newsletters, station updates, contest announcements, or promotional communications.
You can unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us. We may still send nonpromotional communications when necessary to respond to a request, administer a contest, or provide important service information.
When text messaging is offered, message and data rates may apply. Consent to receive promotional text messages is not a condition of purchasing a product or service. Instructions for opting out will be included in the applicable program disclosures.
10. How We May Share Information
HAPPY-FM may share information in the following circumstances:
Service Providers
We may share information with companies that perform services for us, including website hosting, streaming, analytics, email delivery, text messaging, payment processing, contest administration, advertising, security, and technical support.
These providers are permitted to use information only as allowed by their agreements with us and applicable law.
Sponsors and Promotion Partners
Information may be shared with a sponsor or promotional partner when this is clearly disclosed in the contest rules, entry form, or promotion notice.
Legal and Safety Reasons
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with a law, regulation, subpoena, court order, or legal process
- Respond to lawful requests from government authorities
- Investigate fraud, abuse, security incidents, or illegal activity
- Protect the rights, property, or safety of HAPPY-FM, our listeners, or others
- Enforce our agreements, rules, and policies
Business Transfers
Information may be transferred as part of a merger, acquisition, financing, sale of assets, reorganization, or other business transaction involving HAPPY-FM or its operator.
With Your Direction or Consent
We may share information when you direct us to do so or otherwise provide consent.
11. Payment Information
HAPPY-FM may accept payments for advertising, sponsorships, merchandise, memberships, event tickets, or other services.
Payments may be processed by an independent payment processor. HAPPY-FM may receive transaction details such as your name, contact information, purchase amount, and payment status, but we generally do not directly receive or store complete debit-card or credit-card numbers.
Payment information is subject to the payment processor’s privacy policy and security practices.
12. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide the requested service
- Administer contests or promotions
- Maintain business and tax records
- Resolve disputes
- Enforce agreements
- Protect our systems and users
- Meet legal, accounting, or regulatory requirements
Retention periods may vary depending on the nature of the information and why it was collected. Information may be deleted or anonymized when it is no longer reasonably needed.
13. Information Security
HAPPY-FM uses reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, online stream, wireless transmission, or storage system can be guaranteed to be completely secure. You provide information online at your own risk and should use caution when transmitting personal information.
If HAPPY-FM discovers a security incident involving protected personal information, we will investigate and provide legally required notifications when applicable.
14. Children’s Privacy
HAPPY-FM’s website and online services are intended for a general audience and are not directed to children under 13.
We do not knowingly collect personal information online from children under 13 without legally required parental consent. Children under 13 should not submit personal information, enter contests, or use interactive website features without the involvement of a parent or legal guardian.
A parent or guardian who believes a child under 13 has submitted personal information may contact us to request its review or deletion.
Some contests may have a higher minimum age stated in their official rules.
15. Your Privacy Choices
Depending on your location and applicable law, you may have the right to request that we:
- Confirm whether we process your personal information
- Provide access to certain personal information
- Correct inaccurate information
- Delete certain personal information
- Provide a portable copy of certain information
- Restrict or object to certain uses
- Withdraw consent where processing is based on consent
- Opt you out of qualifying targeted advertising, sales, or sharing
- Review an appeal of a denied privacy request
These rights may be subject to legal exceptions. We may need to verify your identity before processing a request.
To submit a privacy request, contact us using the information in the “Contact Us” section. We will not unlawfully discriminate against you for exercising an applicable privacy right.
16. Do Not Track Signals
Some browsers provide a “Do Not Track” setting. Because there is not a universally accepted standard for responding to traditional Do Not Track signals, our website may not respond to every such signal.
Where required, we may recognize legally valid browser-based opt-out preference signals.
17. Social Media and Public Submissions
HAPPY-FM may maintain pages or profiles on social-media services. Information you post publicly—including comments, requests, photographs, videos, or messages—may be visible to other users and governed by the social-media platform’s policies.
Do not post private, confidential, or sensitive information in public comments.
By submitting a song request, shout-out, dedication, photo, recording, or other content, you understand that HAPPY-FM may broadcast, display, or acknowledge the submission as reasonably expected from the feature, subject to any applicable rules or permissions.
18. Third-Party Links and Services
Our website may contain links to advertisers, sponsors, social-media platforms, streaming directories, music services, ticket providers, or other third-party websites.
HAPPY-FM is not responsible for the privacy, security, availability, or content practices of third parties. Visiting a third-party service is subject to that service’s own terms and privacy policy.
19. Visitors Outside the United States
HAPPY-FM is based in Asheville, North Carolina, United States. Information submitted through our services may be processed and stored in the United States or other countries where our service providers operate.
Privacy and data-protection laws in those locations may differ from the laws where you live.
20. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.
The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through the website or another appropriate method.
Your continued use of HAPPY-FM’s services after an updated policy becomes effective indicates acknowledgment of the revised policy to the extent permitted by law.
21. Contact Us
Questions, concerns, or privacy requests may be directed to:
HAPPY-FM
Operated by: FHMC Media Group LLC
Asheville, North Carolina
Email: [email protected]
Website: happyfm.net
Please include “Privacy Request” in the subject line and describe the nature of your request. Do not email Social Security numbers, financial account numbers, passwords, or other sensitive information.
